iCard supplies services to enable Callshops to provide the best quality calls
to their customers.
How it works:
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Customer visits the Call Shop.
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Customer pre-pays the operator for the call.
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The operator will then activate a phone booth for the customer using the Call
Shop billing software.
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The customer will go to the phone booth and dial the destination number.
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Call Shop billing software will record the call details and the corresponding
call charges for future reporting needs.
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The Call Shop routes the calls to iCard and iCard terminates the calls over its
network.
Our Service:
All of your calls will be sent to a selection of major international
carriers or direct routes through leading edge TDM and VOIP connections in London.
In the event of an individual call failing, we automatically reroute that call to
multiple carriers until the call connects. This takes place in real time while
your caller is waiting to be connected. These features ensure good voice quality
and high route availability for your customers.
Our switching platforms are located at two different secure data centres in London for redundancy.
The IP network is fully switched, with multiple redundant routers and multiple
connections to different ISPs. This enables us to provide a very high degree
of service availability.
We own and manage all VoIP gateways and switches on our network. We provide
fast technical support through our team of experienced and capable telecommunication
engineers, who share the same passion for the industry as you do.